We are leading experts in online training and provide specialised training solutions for food handlers in Childcare, Aged Care and Hospitality. The knowledge and skills gained by undertaking our courses are nationally recognised.

1. CHILDCARE/AGED CARE /HOSPITALITY Food Handler (PLUS)

While food safety science and regulations are universal, their application differs from one industry to the next. That's because each industry has its own unique set of circumstances. So, we took these differences into consideration and developed 3 separate Food Handler (PLUS) Courses - one for each industry. Each features particular content that is specific to that industry. I.e. baby bottle feeding for childcare, late onset allergies for aged care and home delivery for hospitality.

These were developed with help from leading experts in accordance with the Food Standards Code for compliance with Standard 3.2.2A.

As well as federal and state legislative compliance, the Childcare course is aligned with Quality Area 2 of the ACECQA National Quality Framework, and the Aged Care course supports the new Aged Care Star Rating System.

2. Food Safety MANAGEMENT CONTROL

This unique course was designed and developed exclusively for childcare and aged care providers for compliance with Standard 3.2.1 (Food Safety Programs). It takes just over an hour to complete and saves valuable management time. It empowers staff with an understanding of HACCP and delivers the knowledge and skills they need to work successfully with an accredited Food Safety Program.

3. ADVANCED Food Temperature Control  

Another short course, this was developed in response to an industry need for the remedial training of experienced food handlers across all industries. Food temperature control is the leading cause of food poisoning in Australia. It’s also the subject area of our online food safety knowledge test with the worst results.

This is most likely because food temperature control is an area of food safety that involves the most complex set of rules and just one small miscalculation can have deadly consequences. This Course provides valuable refresher training to support existing food handlers and allows a business to mitigate against a high level of risk.

4. CHILDCARE Infectious Diseases 

This Course is an industry first and was developed in accordance with the latest NHMRC (National Health & Medical Research Council). Among other things, the NHMRC is Australia’s leading authority on the prevention and control of childhood illnesses and infectious diseases in childcare and children’s services.

In late 2024 a new set of guidelines was published by the NHMRC for the first time in 10 years. Our 2025 CHILDCARE Infectious Diseases Course is based on this and therefore offers a more comprehensive curriculum than before. This Course is highly recommended for all childcare educators and those who work in children’s services and is the most highly rated of all our courses. This Course combines theory with practical advice and step-by-step guides. Among other things it provides students with the knowledge to identify, prevent and respond to 50 of the most common childhood illnesses and conditions as well a detailed instructions to prevent faecal contamination as well as strategies for dealing with vaccine hesitancy.

5. Meals on Wheels FOOD SAFETY CERTIFICATE

Last but by no means least is a food safety certificate course we developed exclusively for the Meals on Wheels volunteer workforce.

Just like all other organisations that supply food, Meals on Wheels must comply with Standard 3.2.2A. But the geographical spread of depots and the fact not all operate the same way posed a considerable challenge to ensure a consistent standard of training.

So, the Food Safety eLearning Academy developed a solution to overcome these barriers and provide the board with peace of mind.

The costs to develop this Course were covered by the Food Safety eLearning Academy as it provides the opportunity for us to contribute the society and naturally the Course is Free for all MOW Volunteers.

6. FSEA Online STANDARD 3.2.2A KNOWLEDGE TEST

Australia law defines a food handler as anyone involved in the making, cooking, preparing, serving, packing, displaying, storing, and the delivery of food as well as the cleaning of equipment, utensils, surfaces, and cutlery.

It is now unlawful for anyone to perform any of these tasks without completing a food safety training course.

But contrary to what some training organisations would have you believe - there is no accredited training program for food handlers in Australia. Instead it’s up to business owners to decide how they train their food handlers, who trains them, the training materials they use and the curriculum.

The only condition is that whatever training is provided it must include 4 subjects as a bare minimum – safe food handling, contamination, cleaning & sanitising as well as personal hygiene.

In addition, the law does not specify how often this training must be provided. Instead, it requires proof that training has been provided, and the food handler must be able to demonstrate the perform their duties as required by law.

How does a business determine if and when staff need retraining?

So, the Food Safety eLearning Academy developed a professional online test to help make this assessment.

Our Courses are compliant with federal & state legislation and aligned with national authorities like ACECQA and the NHMRC. You'll be hard pressed to find Courses as comprehensive or with content that is specific to your industry. Plus, our Courses have been designed to optimise knowledge retention. Better still, they are available at a price everyone can afford.

The Food Safety eLearning Academy is proud to be a Partner Member.

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